Cancellation and Refund Policy
Returns and Exchanges
Sana Nightwear takes utmost care in creating, manufacturing, inspecting and packing the product. However if for any reason you wish to EXCHANGE your product, please see below for the terms and conditions of our exchange policies.
Cancellation & Refunds: As a company policy, we do not provide a refund/return on any product once sold. For the cancellation of any product, please do it within 24 hours of placing the order. If you chose to cancel your order post the 24 hour mark, we won't be able to process your cancellation request. To cancel your order, email us at firstname.lastname@example.org or call us at +91-22-26143165 (Mon to Sat 10am to 7pm IST)
Exchanges: In the unlikely event that any merchandise you have ordered from us is not received in good condition or is different from what you had expected you may exchange the merchandise. For exchange of any product, please do it within 48 hours of receiving the order. Only products which are unused, unworn, unwashed, undamaged, with all its labels and tags completely intact & in original packaging are eligible for exchange.To exchange your order, email us at email@example.com or call us at +91-22-26143165 (Mon to Sat 10am to 7pm IST).
All merchandise bought from sale, discounted, with a coupon and gift vouchers are non-exchangeable.
Disclaimer: We do not accept exchanges for colour differences. Product Colour may slightly vary due To Photographic Lighting Sources or your Screen Settings.
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